Computer Technical Support Courses

• CTEC 1100 Security Essentials
• CTEC 1106 Helpdesk Operations
• CTEC 1108 E-Merging Technologies
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E-Merging Technologies

Technological advances have resulted in new ways to communicate in business and personal situations. This course covers the latest trends in communication technology as well as issues arising from these new communications opportunities. Topics include, but are not limited to, enhancing written business communications to foster understanding, integration of application software to produce business communications, online meetings, publishing to the internet, and web page development. Prerequisite(s): CPTR1104

Credits: 3.00

Credit Breakdown:	Lecture	1.00
	Lab	2.00
	On the job training	n/a

Course Outline: download (pdf)