NetMail Instruction Help

NetMail is an easy-to-use, web-based messaging system that offers a wide range of powerful communication and collaboration capabilities. NetMail lets you send and receive mail messages, appointments, tasks, notes, and attached files. Additionally, you can keep track of your schedule with the Calendar, search for times when participants will be available for a meeting, and manage folders.



To log in to NetMail

Point your browser to http://netmail.ntcmn.edu or use the link under MyNTC.

The following pop up screen will appear:

Enter your username and password in the following format:

Username: firstname_lastname (not case sensitive)

Password: this is your tech ID



To change your password

*** Passwords from last quarter were reset to your default password ***

  1. Click Options  Options
  2. General Settings.
  3. Under Change Your Password, type your existing password.
  4. Type a new password.
  5. Retype the new password for verification.
  6. Click Save to save your password.


To designate a folder to collect sent messages

By default, copies of sent messages are NOT retained in your NetMail mailbox. You can, however, designate a folder to store copies of sent messages.

  1. Click Options > Mailbox Management
  2. From the Sent Folder drop-down list under Mailbox Settings, select the folder in which you want to store sent messages.
  3. Click Save to save your folder settings.

Log out of NetMail and Log Back in for the change to take effect.

Saved copies of sent messages occupy space in your mailbox and count against your mailbox quota, which is 5 MB.



To send a mail message

  1. From the NetMail main window, click Compose.
  2. Click Address Book to add recipients in the To, CC, and BC boxes.

    or

    Type a recipient's address in the To, CC, or BC box. Separate multiple addresses with a comma.
  3. Type a subject and message.

    You can include Web site locations or addresses (URLs) in both the Subject and Message boxes.
  4. Click Attach to attach files to the message.
    1. Click on Browse
    2. Select the file you wish to attach
    3. Click on Add (if you wish to add another, click Add) otherwise,
    4. Click on OK
  5. Click Send.


To add entries to a personal address book

  1. From the NetMail main window, open the Address Book.
  2. At the least, fill in the contact's name as you want it to appear in the Address Book.

    If you want to send messages to the entry, make sure you complete the E-Mail Address field.
  3. Fill in any other fields you want. Any information you add will be displayed when you select the entry in the Address Book.
  4. Click OK to save the entry to the selected address book.


To schedule an appointment

  1. From the NetMail main window, click Compose to create a new mail message > click Appointment to change the mail message to an appointment.

    or

    From the Calendar click Create > Appointment.
  2. Click Address Book to add recipients in the Required, Optional, and Not Attending boxes. If you want to create a personal appointment that only displays in your Calendar, do not add additional names.

    or

    Type a recipient's address in the Required, Optional, or Not Attending box. You must always provide a fully qualified domain with the recipient's address (for example, jason@myNetMail.com instead of just jason), even if the recipient is hosted on the same server. Separate multiple addresses with a comma.
  3. Specify the start month, day, year, and beginning time for the appointment.
  4. Specify the end month, day, year, and end time for the appointment.
  5. Type a subject and message.

    You can include Web site locations or addresses (URLs) in both the Subject and Message boxes.
  6. If the appointment will occur on a regular basis, specify the recurrence settings.
  7. Click Send


To append text to the bottom of each message

  1. Click Options> Mailbox Management.
  2. In the Signature field, type the text you want added to the bottom of each message you send.
  3. Click Save to save your personal signature.


To add a folder

  1. In the Folder List click Add Folder.
  2. Type a name in the Folder Name field.
    NOTE: By default, new folders are added at the root level of the mailbox.
  3. Click OK.


To delete a folder

  1. From the Delete Folder drop-down list, select the folder you want to delete.
  2. Click OK to confirm the deletion


To move an item to a folder

  1. To move an item you received, click Inbox in the Toolbar.

    or

    To move an appointment, task, or note you've already accepted, click Calendar in the Folder List.

    or

    To move an item you sent, click the folder in the Folder List that you have designated as your Sent Folder.
  2. Locate the item in the Item List.
  3. Select the item > click Move at the top of the Item List.

    or

    Click the item to open it > click Move.
  4. From the drop-down list, select the folder where you want to move the item, and then click OK.


To automatically forward your messages to a different email address

NetMail recognizes that you may have multiple email identities and locations. You can configure NetMail to automatically send your messages wherever you want to receive them.

  1. Click Options > Mailbox Management.
  2. Under Forward all new messages, select Yes.
  3. If you want to keep copies of your messages in your NetMail mailbox, select Yes for the Keep Copy option.
  4. In the Forward to field, provide one or more email addresses where you want to forward all your messages. List one email address per line.
  5. Click Save to save your changes. 


Setting the NetMail Language

You need to make sure your NetMail language setting matches the language in which you normally receive mail messages.

  1. In NetMail, click Options > General Settings.
  2. Under WebAccess Settings, click the Language drop-down list to display the available languages.
  3. Select your language.
  4. Click Save to save the changes.

Language changes go into effect immediately.



To automatically reply to messages while you are away

NetMail recognizes that occasionally you may not retrieve messages for an extended period of time (such as when taking a vacation). In these instances, you can configure NetMail to reply to messages while you are away.

  1. Under Automatically reply to all new messages, select Yes.
  2. In the Message field, provide the message to use as a response while you are away.
  3. Click Save to save the changes. 

When you return, be sure to immediately disable your automated reply.



To set an automatic logout time limit

You can choose how long you remain logged into NetMail during a period of inactivity. After the specified time limit has passed, you are automatically logged out to maintain the security of your mailbox.

  1. Click Options > General Settings. 
  2. In the Timeout field under WebAccess Settings, enter your timeout interval in minutes (from 1 to 40).
  3. Click Save to save the changes.
  
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