Administrative Support

This major is designed to prepare learners for performing a full range of office tasks. Administrative assistants process incoming and outgoing mail, keyboard documents and forms, transcribe business documents from machine dictation, file and retrieve records, handle telephone calls, and make travel arrangements. In addition, the administrative assistant uses microcomputers along with a variety of software application programs to perform document processing and file management tasks, as well as create informational marketing pieces. This major requires strong skills in communications, telephone techniques, computer usage, and human relations.